AI agents for the work that keeps business moving.
SYNIRIA builds specialized agents for real operational work—starting with customer service that answers, qualifies, books, and hands exceptions to your team.
Instagram, Facebook, WhatsApp + expanding channelsUnderstands text, images, and voice messagesAutomatic contextual human handoff
Designed for accountable operationsPurpose-builtConnected systemsHuman checkpointsMeasured improvement
Available now
Meet SYNIRIA’s first operational agent.
A customer-service agent built to respond quickly, work from your business knowledge, and know when a person should take over.
Available
Customer Service Agent
Serve customers across Instagram, Facebook, WhatsApp, and expanding channels. The agent understands text, customer images, and voice messages, answers from approved business knowledge, completes configured outcomes, and automatically hands complex or low-confidence conversations to your team with useful context.
UnderstandingInterprets text, customer images, and voice messages using your approved knowledge and tone.
OutcomesQualifies leads, takes orders, and books appointments where configured.
HandoffAutomatically routes exceptions and low-confidence conversations to a person with context.
Good fit for teams handling repeated questions, enquiries, orders, or appointments across Instagram, Facebook, WhatsApp, and other platforms.
Do you deliver to Riyadh? I need the order before Thursday.
Yes. Delivery is available before Thursday. I’ve checked the relevant options—would you like me to prepare the order here?
Knowledge checked · response prepared
Example system action · lead qualified
Human checkpoint availableRefunds · exceptions · approvals
Illustrative interaction showing the intended workflow. Final behavior depends on configuration, connected systems, and business rules.
01 · ConnectAdd knowledge and channelsBring products, policies, and FAQs into supported channels—from Instagram, Facebook, and WhatsApp to other platforms as integrations expand.
02 · GovernSet boundaries and handoffsDefine what the agent can answer, complete, or escalate to a person.
03 · ImprovePilot, review, and refineMeasure useful outcomes and adjust the agent with your team over time.
How SYNIRIA works
Agents designed for responsibility, not spectacle.
Purpose
One defined job
Each agent begins with a concrete operational outcome—not a vague promise to “do AI.”
Context
Your real systems
Agents connect to the knowledge and tools required to perform useful work.
Control
Human checkpoints
Judgment, approvals, and exceptions remain visible and governed.
Learning
Measured improvement
Performance is reviewed against real outcomes and refined over time.
Agent Lab
Help shape what SYNIRIA explores next.
LAB–01 Research concept
Engineering Agent
Exploring where AI could reduce repetitive work across estimating, planning, and technical documentation. Professional review and sign-off would remain essential.
BOQsQuantity takeoffSchedulingDetail workflows
Register your interest to receive development updates and, if SYNIRIA ever pursues a beta, be considered for early access.
LAB–02 Research concept
Trading Agent
Explore market monitoring, research synthesis, and workflow support in a test environment, so your team can review results and build confidence before relying on live workflows.
MonitoringResearchAlertsWorkflow support
Register your interest to receive development updates and, if SYNIRIA ever pursues a beta, be considered for early access.
What operational problem should become an agent?
Share the recurring work and the result you need. Your signal can help shape future research.
Custom agents
Your operation may need something specific.
Individual assessment
Request a custom AI agent
Custom enquiries are reviewed individually. A useful response may require research, technical assessment, and internal discussion, so replies can take time.
01Describe the needShare the outcome, workflow, systems, and constraints. An automatic email confirms receipt.
02SYNIRIA studies itFeasibility, fit, dependencies, and required research are reviewed.
03We replyWe respond after the initial assessment; complex requests may take additional time.
Start
Start with the agent available today.
Explore Customer Service now, or view the research and custom-agent paths.